Email

Want the overview first? See the Email integration overview.

Receive an email notification every time someone submits feedback with Ybug. Notifications are sent to the email address (or addresses) you specify, with the feedback details and a link to the report in Ybug.

How to set up

Configuration is per-project in Ybug. To set up email notifications, go to your dashboard and follow these simple steps:

1. Go to the Integrations section in your project settings.

2. Click the On/Off switch in the Email row.

3. Enter the email address that should receive notifications.

TIP

Separate multiple email addresses with commas to notify several recipients.

4. Click the Save settings button.

Advanced settings

Email subject format

You can adjust the subject line of the notification email to better adhere with your current workflow. The default subject format is [{{project.name}}] #{{report.id}} {{report.title}}, and you can compose your own from placeholders such as {{report.priority}} or {{report.user.email}}.

See Title format for the full list of placeholders, and Common settings for the other options in this section.

WARNING

This subject format applies to emails sent by the Email integration. Ybug's built-in feedback notifications always use the default subject.

Email content

The same section controls what the email itself contains. Use the Select forwarded data checkboxes to pick which details are included, from the source URL and the reporter to browser, screen size and custom user data, so the notification carries exactly the context your team needs. See Forwarded data for all the options.

You can also decide whether the screenshot is attached to the email as an image file.