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Email

Receive an email notification every time someone submits feedback with Ybug. Notifications are sent to the email address (or addresses) you specify, with the feedback details and a link to the report in Ybug.

How to set up

Configuration is per-project in Ybug. To set up email notifications, go to your dashboard and follow these simple steps:

1. Go to the Integrations tab in your project settings.

2. Click the On/Off switch in the Email row.

3. Enter the email address that should receive notifications.

TIP

Separate multiple email addresses with commas to notify several recipients.

4. Click the Save settings button.

Advanced settings

Email subject format

You can adjust the subject line of the notification email to better adhere with your current workflow. The default subject format is [{{projectName}}] #{{reportId}} {{reportTitle}}.

You can use these variables:

  • {{projectName}} — name of the project
  • {{reportId}} — report ID in Ybug
  • {{reportTitle}} — report title in Ybug
  • {{reporterName}} — name of the reporter (if provided)
  • {{reporterEmail}} — email address of the reporter (if provided)
  • {{reportType}} — feedback type (Bug, Improvement, Question, Feedback)