Ruttl is a design-review canvas: comments pinned to the live page, CSS tweaks, video notes. Ybug turns the same client click into a developer-ready bug report, with console logs and environment info attached, at a flat price from €13.
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These two solve different halves of website feedback. Choose Ybug if feedback should end up as bug reports your developers can reproduce: annotated screenshots with console logs, browser, OS, and viewport attached, sent to the tools they already use. Choose Ruttl if you mainly review designs and want to comment on live pages, tweak CSS in place, or mark up PDFs and images.
Ruttl and Ybug both put a feedback layer on your website, and clients can use either without creating an account. The difference is what arrives on the other end: a design comment on the page, or a bug report with the technical trail attached.
| Feature | Ybug | Ruttl |
|---|---|---|
| Best for |
Visual feedback & bug reports on websites (agencies, SaaS, QA) |
Design review on live websites, PDFs & images |
| Reporters need no account |
Yes, clients report right on the page
|
Yes, guests comment via a share link
|
| Console logs & environment info |
Included with every report
|
Not part of Ruttl comments |
| Video feedback |
Screen recording (STARTUP and up)
|
Video comments
|
| Live CSS edit mode | No, Ybug annotates a screenshot of the page |
Yes, tweak styles on the live site
|
| Integrations |
25+ native, plus webhooks & REST API
|
6: Jira, Trello, Slack, Asana, ClickUp, Zapier |
| Free plan |
Free Forever, with unlimited reporters
|
Yes, 1 project and 10 comments |
| Pricing for a small team | Flat: €13/mo covers 3 members, €29/mo covers 7 | Per user: $18/user/month on Pro |
Ruttl’s Pro plan runs $18 per user per month. That sounds small until you invite the team: 5 people is $90/month, and every new teammate raises the bill. The free plan is a demo more than a plan: 1 project and 10 comments total.
Ybug charges for the plan, not per head. BASIC covers 3 team members for €13/month, STARTUP covers 7 for €29/month, reporters are always unlimited and free, and the Free Forever plan keeps small projects running without a card on file.
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Key differences that matter in daily work
Ruttl’s comments capture what the reviewer saw: a note pinned to the live page. Useful for design review, but when something is actually broken, your developer still has to ask which browser, which screen size, and what the console said.
Ybug answers those questions up front. Every report arrives with an annotated screenshot plus JS console logs, browser, OS, viewport, and the exact URL, automatically.
Ruttl Pro is $18 per user per month, so the cost scales with every designer, developer, and PM you add. A team of five pays $90 a month before anyone files a single bug.
Ybug plans are flat. BASIC covers 3 members for €13/month, STARTUP covers 7 for €29/month, and clients who report issues never count as seats.
Ruttl’s free tier covers 1 project and 10 comments. That’s enough to try the tool, not enough to run a side project or keep a low-traffic client site covered.
Ybug’s Free Forever plan takes unlimited feedback from unlimited reporters. Small projects can stay on it for good, and the 10-day trial lets you test the paid features first.
Ruttl connects to 6 tools: Jira, Trello, Slack, Asana, ClickUp, and Zapier. Solid basics, but if your stack includes GitHub, Basecamp, Zendesk, or anything less mainstream, you’re routing through Zapier.
Ybug ships 25+ native integrations, plus webhooks, Zapier, and a REST API. And since Ybug is EU-based with data encrypted and hosted in the EU, the GDPR conversation with your clients is a short one.
Ybug attaches console logs, browser, OS, and viewport to every report; Ruttl comments carry the reviewer’s note.
Ybug covers 7 members for €29/month flat; Ruttl Pro charges $18 per user, every month.
Ybug’s Free Forever plan takes unlimited reports; Ruttl’s free tier caps at 1 project and 10 comments.
Ybug connects natively to 25+ tools, plus webhooks and a REST API; Ruttl lists 6.
Developer-ready bug reports, flat pricing, and a free plan that stays free.
Users draw, highlight, and comment directly on the live website using annotated screenshots.
Every report includes browser details, screen size, URL, and JavaScript console logs, so developers can reproduce issues without back-and-forth.
Send feedback directly to Jira, Slack, ClickUp, GitHub, and other tools your team already uses.
Record user interactions with one click to capture complex bugs in motion.
Add Ybug to your site in under 5 minutes using a snippet, browser extension, or CMS plugin.
Affordable plans built for freelancers, agencies, and growing product teams.
Making the switch is easier than you think. Ybug integrates with your existing tools, so you don't migrate data—you just change your feedback source.
Install the widget, browser extension, or CMS plugin in minutes.
Send feedback directly to Jira, ClickUp, Slack, or your current workflow.
No long migrations. No client retraining. Just clearer, more actionable feedback from day one.
Ybug makes collecting feedback and bugs extremely smooth, even for non-technical users. Annotated screenshots, automatic environment information (browser, console, URL, screen size), and integrations with our project management tools save considerable time during testing and support phases. Installation is quick, the interface is clear, and the team behind the product is responsive and attentive.
Consultant et développeur web
I like the simplicity of the parametrization, yet the sophisticated functionality in the background. It is a perfect tool for implementation projects, with no time you will have a prepared solution fur bug tracking and ticket collections. Have been using this tool with e-mail + redmine integration and it was just really good. From user perspective it is absolutely simple, project is defined by the web url where they are standing at and they focus only on the problem reporting. All technicall info is sent automatically.
Senior Professional ERP Consultant
Ybug is intuitive and easy to use for someone who by nature is not technical. It is quite flexible - where some tools are limited to bug reporting, we use Ybug not only to report bugs, but to also solicit feedback on specific pages and products. Ybug also provides an invaluable screenshot that enables a customer to show us the exact issue. On top of this, service is excellent.
Founder & President at TrophyCentral
Easy to install process, Jira and Github integration. We found a bug with taking screenshots in an iframe, which was submitted and fixed by the really responsive team.
CTO at EscolaSoft
We use it daily to help client capture feedback and send this feedback directly to our project management tool basecamp.
CEO at Webwirkung
There are 3 main features that I like the most: 1. Unlike other feedback software that we used before, Ybug is easier to launch for each project. It typically takes 2-3 minutes to add a project to Ybug and start sending feedback. 2. It has a nice Chrome extension, which allows to capture screenshots on any website and tag to any project that we are currently working on. 3. Ybug integrates nicely with Teamwork (our PM tool), so each feedback that is submitted on the development websites - is automatically created as a task for our development team.
Project manager
One central tool to get bug reports from non tech users, with a lot of information that help the dev team to understand the problem (url, screenshot, etc)
The Chrome widget is very powerful. Internal users just have to install it, and they can immediately report bug or else.
CTO at Wobee
Annotated screenshots, console logs, and flat pricing. Try Ybug free for 10 days.
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