Simplify client feedback
Let clients leave feedback right on the site – no logins, extra tools, or training needed. They click. They comment. You’re done.
Collect website feedback without the chaos
Ybug helps digital agencies collect feedback with annotated screenshots and full technical context – speeding up delivery without endless back-and-forth.
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How agencies ship cleaner
client work
One-click capture
Turn client feedback into a click, not a thread
Drop the Ybug widget on staging or live site and clients point, click, and type right on the page — no logins, no Photoshop, no 18-message email threads. You get pinned comments your team can act on.
- Clients don’t need an account to leave feedback
- Pinned annotations replace blurry attached screenshots
- Every note ties to the exact page and element
Multi-project sanity
Keep every client’s feedback in its own space
Ten clients shouldn’t mean ten inboxes to babysit. Spin up a separate Ybug project for each client or site, invite only the teammates who work on it, and keep each client’s reports, comments, and integrations cleanly walled off from the rest.
- Separate project per client or website
- Invite teammates per project — keep client data isolated
- Wire each project to its own Jira, Trello, or Slack destination
Dev-ready handoff
Send fixes to your devs, not detective work
“The form looks weird” isn’t a ticket. Every Ybug report ships with the screenshot, URL, browser, OS, viewport, and JS console output already attached, then pushes straight into Jira, Trello, ClickUp, GitHub, or wherever your team lives. No more “what browser were you using?” round-trips.
- Console logs and environment data on every report
- Native sync to Jira, Trello, ClickUp, GitHub, Asana, and more
- No more re-typing client emails into ticket descriptions
On-brand widget
Looks like part of the site you built
Don’t hand clients a tool that screams “third-party plugin.” Match the widget to the brand you’re shipping — colors, copy, dark mode, placement — or trigger the form from your own UI with the JS API. Clients see one polished site, not a stack of vendors.
- Customize colors, copy, placement, and dark mode
- Trigger the form from any button via the JS API
- Add custom fields to capture client-specific context
Close the loop
Reply without leaving the report
Stop hopping into email to ask “which page?” or to tell a client a fix is live. Reply from the Ybug dashboard — your message lands in their inbox, their answer comes back pinned to the same report, and the whole thread stays where the bug lives.
- Reply to client reports from inside Ybug
- Replies land straight in the client’s inbox
- The full thread stays pinned to the report
“I run a software development agency and I've tried every other feedback tool out there - Ybug is the clear winner. It will offer all the critical features that you need. Ybug offers more thorough integrations (via Zapier, API, webhooks, etc.) while its feedback widget is superior to them. Also, price-wise it absolutely beats other tools.”
Rodrig N.
Managing Partner
Why agencies use Ybug
Organize all your projects
Manage feedback across multiple websites in one place. No more version chaos or screenshots buried in email threads or chat.
Deliver developer-ready reports
Each report includes annotated screenshots, browser info, and console logs – giving your devs exactly what they need to fix issues fast.
Fit into your workflow
Ybug integrates with project management tools like Jira, Trello, Slack, or ClickUp – or you can manage feedback directly inside the Ybug dashboard.
Reduce back-and-forth with clients
Every report comes packed with all the details – screenshots, browser info, console logs, and comments – so your team gets what they need on the first try.
Streamline UAT feedback
Empower stakeholders and testers to submit clear, annotated feedback during user acceptance testing – no logins, no technical hurdles, just fast, actionable input.
Reply directly from Ybug
Respond to feedback directly from the Ybug dashboard with replies going straight to the user’s inbox.
Keep users informed automatically
Send automatic email confirmations after you receive feedback and notify users when their report is resolved.
Frequently asked questions
Can we manage feedback for multiple client sites in one account?
Yes. Spin up a separate project per client or website — each gets its own widget settings, dashboard, integrations, and team. One login, every client cleanly walled off.
Can we match the widget to each client’s brand?
Yes. Customize the colors, copy, button placement, and Light/Dark mode for each project so the widget feels like part of the site you built — no third-party look. You can also trigger the form from your own UI via the JS API.
Can we give clients access to the dashboard, or just the widget?
Either way works. Many agencies keep the dashboard internal and let clients submit through the widget only — but you can also invite clients into a specific project if you want them to see status, comment, or close their own reports.
Will the feedback widget slow down our site or app?
Not at all. We’ve built Ybug to be lightweight and load asynchronously, so it won’t interfere with your page load speeds or user experience. You get the feedback you need without the lag.
Does it integrate with our existing tools?
Yes. Ybug integrates with Jira, Slack, GitHub, ClickUp, Trello, and many more. Feedback and bugs can go straight into the tools you already use.
Can our users submit feedback without logging in?
Yes. Users can submit visual feedback and bug reports directly from your app in a few clicks – no signup or login required. Less friction means more useful feedback.
More ways to use Ybug
Same widget. Different jobs.
Simplify feedback across all your projects
Start your next client project with a tool that saves time, cuts down on back-and-forth, and helps your team shine.
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