How does Ybug help testers?
It uses visual feedback instead of lengthy descriptions.
It saves time and effort by automatically reporting technical data.
It can be used in all modern browsers and devices.
Visual feedback instead of words
No more lengthy reports and technical descriptions. All you need to report bugs in Ybug is a screenshot and a virtual pencil – both provided by the tool. You can circle the bug, use an arrow to point at it, or comment on a certain feature or area. Giving feedback will be smooth and easy.
Technical data sent directly to the dev
You don’t have to trouble yourself with reporting your browser, operating system, viewport size… Ybug will save your time and effort by automatically sending the data about your environment directly to the dev.
Comfortable work in all modern browsers and devices
You don’t need different bug tracking tools for different devices. Ybug works in all modern browsers and types of equipment. You can comfortably test responsivity of the website, or compare results in various browsers.
Easy point
& click feedback
Get all the important information you need to fix the bug. Together with the user’s report, Ybug will automatically send browser environment info and Javascript console output.
Try it for freeEasy to set up
Start with a 10-day free trial. No credit card required, you can cancel anytime.
Install your code
Generate your code and embed it into your website. Or install our browser extensions.
Get your feedback
Get feedback from your users into your mailbox or your favourite bug tracking tool.
Integrates with your favourite tools
Collect bug reports and user feedback in bug tracking or project management tools you already use.
Here's what our users say
Jonathan R.
Easy to use. Has a comprehensive selection of tools for users to give feedback with.
Simple setup. Good selection to integrations. Priced well.
Kevin L.
Very smooth and helpful. Has all the features we need.
It's great as a visual feedback tool integrated into the Intercom messenger widget we have on our page. Support is also very prompt and friendly.
Verified user
I like its simplicity and flexibility which makes it a one-tool-fits-all or many purposes solution. We're using Ybug to do reviews of our website, of our online courses, but also of our software screenshots (requires that they need to be opened in the browser). Our reviewers who are from different teams across our company love Ybug too because they got familiar with it in no time. And I want to mention the agility of the Ybug team: They fix issues within a short period of time and are constantly working on improving the tool - always taking into account the users' needs and worries. Another plus are the many integrations Ybug offers.
Darius V.
Loved the quick integration. Flexible customization.
Luboš Š.
I like the simplicity of the parametrization, yet the sophisticated functionality in the background. It is a perfect tool for implementation projects, with no time you will have a prepared solution fur bug tracking and ticket collections. Have been using this tool with e-mail + redmine integration and it was just really good. From user perspective it is absolutely simple, project is defined by the web url where they are standing at and they focus only on the problem reporting. All technicall info is sent automatically.
Julie L.
Overall, the experience is really good, and I hope that the evolution of the product will include more features so that we can exploit it even more.
It was very easy to implement and it comes with a natural integration to email, Jira or Slack, to name a few. You can customize the form so that it integrates perfectly to your design and colour palette. It also automatically records the data that you want such as user ID, device or operating system used while reporting the bug. This is typically the kind of information that the Customer Success team has some difficulty including to the tickets, and this way they don't have to ask anymore. It is quite cheap compared to other tools that propose similar services and for this price offer a great deal.
Teddy V.
One central tool to get bug reports from non tech users, with a lot of information that help the dev team to understand the problem (url, screenshot, etc)
The Chrome widget is very powerful. Internal users just have to install it, and they can immediately report bug or else.
Noah M.
We use it daily to help client capture feedback and send this feedback directly to our project management tool basecamp.
Vitaliy V.
The ability to make the screenshots right after the review writing. Very easy to use. There are a lot of integration options incl. webhooks and it's great!
Neil R.
Ybug is intuitive and easy to use for someone who by nature is not technical. It is quite flexible - where some tools are limited to bug reporting, we use Ybug not only to report bugs, but to also solicit feedback on specific pages and products. Ybug also provides an invaluable screenshot that enables a customer to show us the exact issue. On top of this, service is excellent.
Interested? Start your free trial now!
Easy setup. 10-day free trial. No credit card required!
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