Get clearer client feedback
Clients leave feedback right on your site – no login, no confusion.
Client feedback,
made simple
Gather clear, visual feedback from clients, so you can stop guessing what they mean and start delivering faster.
Start free trialTrusted by 1,000+ teams worldwide
Made for freelancers
juggling clients
Client comments, no faff
Your clients shouldn’t need a tutorial
Clients don’t want to learn Asana. They don’t want to install an extension. They definitely don’t want another password. Drop the Ybug widget on the staging site and they click, draw, and type — right on the page. You get a clean pinned comment; they get to feel like they just stuck a Post-it on the screen.
- No login, no signup, no extension for the client
- Visual annotations replace fuzzy “make the logo bigger” emails
- Clients get email confirmations and replies — they stay in the loop
Fewer revision rounds
Get the actual feedback the first time
“The header looks off on mobile” is three back-and-forth emails before you even open your editor. Annotated screenshots and browser metadata kill that loop — you see what they see, on the device they saw it on. Fewer “can you screenshot it?” messages, fewer revision rounds, projects that actually wrap on time.
- Annotated screenshots show exactly what the client means
- Browser, OS, viewport, and URL captured automatically
- Reply directly from Ybug — clients get it in their inbox
One inbox per client
Keep every client project in its own lane
Five clients shouldn’t mean five Trello boards, three Notion pages, and one chaotic email folder. Every client gets a separate Ybug project — separate dashboard, separate widget, separate notifications. One login to see what’s open, what’s done, and which client is still waiting on a reply.
- Separate project per client — no data mixing
- Tags, statuses, and assignees to triage on your own terms
- Filter by project to pull a quick status update before a call
Close the loop
Reply from Ybug — land in their inbox
Following up shouldn’t mean hunting through your sent folder for the right thread. Reply on the report itself and your client gets it as a regular email — no portal, no login, no “click here to view comment” link. Their reply lands back on the same thread in Ybug, so the whole conversation stays attached to the screenshot it’s about.
- Reply from the dashboard — client gets a normal email
- Their email reply syncs back to the same Ybug thread
- Status changes auto-notify the reporter, no manual nudging
Priced for solo work
Pricing that respects a freelancer’s budget
You shouldn’t pay for a 50-seat enterprise plan to run a one-person studio. The FREE plan is genuinely usable for a small client, and paid tiers stay friendly when you’re juggling half a dozen sites. No per-seat surprises, no “contact sales” walls.
- FREE plan with no time limit
- Affordable BASIC and STARTUP tiers as your client list grows
- Cancel or downgrade any time — no annual lock-in
“yBug saves me a lot of work hours on daily bases. It is clear and simple to use and I didn't need to look for any other tool once I've found it.”
Zuz M.
Grafik, Video editor, Newsletter campaign executive
Why freelancers use Ybug
Simplify user access
Clients click and comment directly, with no passwords or setup needed.
Reduce revisions
Annotated reports reduce miscommunication and repeated fixes.
Set up in minutes
Add one snippet to your site or use the browser extension to start immediately.
Stay affordable
Pricing designed with freelancers and solo projects in mind.
Streamline project organization
Manage separate feedback dashboards for every client or website.
Reply directly from Ybug
Respond to feedback directly from the Ybug dashboard with replies going straight to the user’s inbox.
Keep users informed automatically
Send automatic email confirmations after you receive feedback and notify users when their report is resolved.
Frequently asked questions
Is there a free plan I can use for small client work?
Yes. The FREE plan has no time limit and is genuinely usable for a small project. When you outgrow it, BASIC and STARTUP stay friendly for solo work.
Does pricing get weird as I add more clients?
No. Ybug uses flat-tier pricing — not per-seat — so adding more client projects or reviewers won’t blow up your monthly bill. Cancel or downgrade any time, no annual lock-in.
Will the feedback widget slow down our site or app?
Not at all. We’ve built Ybug to be lightweight and load asynchronously, so it won’t interfere with your page load speeds or user experience. You get the feedback you need without the lag.
Does it integrate with our existing tools?
Yes. Ybug integrates with Jira, Slack, GitHub, ClickUp, Trello, and many more. Feedback and bugs can go straight into the tools you already use.
Can our users submit feedback without logging in?
Yes. Users can submit visual feedback and bug reports directly from your app in a few clicks – no signup or login required. Less friction means more useful feedback.
More ways to use Ybug
Same widget. Different jobs.
Make feedback the easiest part of your projects
Deliver faster, reduce revisions, and keep clients happy with a simple tool that speaks for itself.
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