Pick the destination 
No copy-paste cleanup
Ybug turns each report into a structured Jira issue, so your team isn’t rebuilding feedback from email threads and chat screenshots.
Send visual feedback into Jira issues
Bug reports turn into Jira issues — with the annotated screenshot, console logs, browser, and OS already on the ticket. Stop chasing testers for repro steps.
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Ybug widget
Feedback submitted
Jira
Issue created · auto-filled
Trusted by 1,000+ teams worldwide
How feedback gets into Jira
Point-and-click capture
Users point at the bug — you get an issue
A tester clicks the Feedback button, draws on the page, and types a sentence. Seconds later it lands in your Jira project as a new issue with the annotated screenshot attached. No screen-recording walkthroughs, no “can you send me the URL?” pings on Slack.
- In-page widget — no logins, no plugins for the reporter
- Annotate with arrows, callouts, or free draw
- Works on staging, production, and password-protected sites
Routing & triage
Triage your way
Pick the Jira project, issue type, and a default assignee for each Ybug project. Then decide whether new reports push to Jira automatically or wait in Ybug for you to review first. Format issue summaries to match your team’s naming, and preset values for any required custom fields up front.
- Send to a specific Jira project, issue type, and assignee
- Auto-push every report, or forward manually after triage
- Custom summary format and preset values for required custom fields
Console logs included
Catch the bugs your users never report
When a user hits a JavaScript error, the console output usually disappears with them. Ybug captures it automatically and attaches it to the Jira issue — so your developers don’t have to guess what was happening when the bug fired.
- Auto-capture uncaught JavaScript errors
- Console output and URL attached to the Jira issue
- Toggle off per project if you don’t want the noise
Full context, every issue
Every Jira issue arrives ready to action
Each issue lands with the user’s comment as the description and the annotated screenshot pinned as an attachment. Add the URL, browser, OS, viewport, and screen size — all the technical context developers need to reproduce the bug — without anyone retyping a thing.
- Screenshot, URL, browser, OS, and viewport on every issue
- User’s comment becomes the issue description — no copy-paste cleanup
- Pick which details to include per Ybug project
Set it up in under 5 minutes
Works with Jira Cloud and Jira Server / Data Center. Connect once, pick a destination, and let Ybug do the unglamorous copy-paste work for you.
1.
Connect Jira
Authenticate with an API token (Jira Cloud) or your Server / Data Center credentials.
2.
Pick the destination
Choose the project, issue type, and an optional default assignee for new issues.
3.
Choose the handoff
Send every report automatically, or review reports in Ybug and forward only the ones that matter.
4.
Start collecting
Add the widget to your site and watch clear, context-rich feedback land in Jira.
“Ybug makes collecting feedback and bugs extremely smooth, even for non-technical users. Annotated screenshots, automatic environment information (browser, console, URL, screen size), and integrations with our project management tools save considerable time during testing and support phases.”
Gianito R.
Consultant et développeur web
Why teams use
Ybug with Jira
Keep planning, sprints, and tickets in Jira while Ybug handles the parts that usually get lost: screenshots, repro context, and the exact page where the issue happened.
Context travels with the issue
Every issue can include the URL, browser, OS, viewport, and other details developers need to reproduce the bug.
Console logs included
When JavaScript errors are part of the story, Ybug attaches the console output so developers don’t have to guess.
Cloud, Server, or Data Center
Works the same with Jira Cloud and self-hosted Jira Server or Data Center — the integration adapts to your setup.
Prefer another tool?
Same widget, different destination
Frequently asked questions
Does it work with Jira Cloud and self-hosted Jira?
Yes — Ybug works with both Jira Cloud and Jira Server / Data Center. Authenticate with an API token on Cloud, or username and password on self-hosted instances.
What does Ybug include in the Jira issue?
The issue can include the reporter’s comment, the annotated screenshot or video, page URL, browser and OS details, viewport, custom fields, and console logs when enabled.
Can I send reports to multiple Jira projects?
Each Ybug project points to one Jira project and issue type. If you manage several products or clients, create a separate Ybug project for each and connect it to the right Jira destination.
Can I review reports before sending them to Jira?
Yes. You can push every report to Jira automatically, or keep auto-forwarding off and forward selected reports from Ybug manually.
Can I customize the issue summary and required fields?
Yes. Set a custom summary template using report variables (project name, report ID, reporter name, etc.) and preset values for any required custom fields on your Jira issue type.
Do Jira issue updates sync back to Ybug?
Status sync from Jira back to Ybug is in active development — landing soon. Today, Ybug creates Jira issues and links back to them; status changes from Jira don’t yet sync into Ybug.
Can our users submit feedback without logging in?
Yes. Users can submit visual feedback and bug reports directly from your app in a few clicks – no signup or login required. Less friction means more useful feedback.
Stop re-typing bugs into Jira
Get feedback with screenshots, browser context, and console logs as Jira issues — automatically.
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