Pick the destination 
No copy-paste cleanup
Ybug turns each report into a structured Jira issue, so your team isn’t rebuilding feedback from email threads and chat screenshots.
Create Jira issues from
visual bug reports
A Jira bug report tool for websites and web apps. Reporters mark up the page, and each report becomes a Jira issue with the annotated screenshot, console logs, browser, and URL attached.
No credit card required
Ybug widget
Feedback submitted
Jira
Issue created · auto-filled
Trusted by 1,000+ teams worldwide
Jira bug reporting, without the copy-paste
Point-and-click capture
Users point at the bug — you get an issue
A tester clicks the Feedback button, draws on the page, and types a sentence. Seconds later it lands in your Jira project as a new issue with the annotated screenshot attached. No screen-recording walkthroughs, no “can you send me the URL?” pings on Slack.
- In-page widget — no logins, no plugins for the reporter
- Annotate with arrows, callouts, or free draw
- Works on staging, production, and password-protected sites
Routing & triage
Triage your way
Pick the Jira project, issue type, and a default assignee for each Ybug project. Then decide whether new reports push to Jira automatically or wait in Ybug for you to review first. Format issue summaries to match your team’s naming, and preset values for any required custom fields up front.
- Send to a specific Jira project, issue type, and assignee
- Auto-push every report, or forward manually after triage
- Custom summary format and preset values for required custom fields
Console logs included
Catch the bugs your users never report
When a user hits a JavaScript error, the console output usually disappears with them. Ybug captures it automatically and attaches it to the Jira issue — so your developers don’t have to guess what was happening when the bug fired.
- Auto-capture uncaught JavaScript errors
- Console output and URL attached to the Jira issue
- Toggle off per project if you don’t want the noise
Full context, every issue
Every Jira issue arrives ready to action
Each issue lands with the user’s comment as the description and the annotated screenshot pinned as an attachment. Add the URL, browser, OS, viewport, and screen size — all the technical context developers need to reproduce the bug — without anyone retyping a thing.
- Screenshot, URL, browser, OS, and viewport on every issue
- User’s comment becomes the issue description — no copy-paste cleanup
- Pick which details to include per Ybug project
Set it up in under 5 minutes
Works with Jira Cloud and Jira Server / Data Center. Connect once, pick a destination, and let Ybug do the unglamorous copy-paste work for you.
1.
Connect Jira
Authenticate with an API token (Jira Cloud) or your Server / Data Center credentials.
2.
Pick the destination
Choose the project, issue type, and an optional default assignee for new issues.
3.
Choose the handoff
Send every report automatically, or review reports in Ybug and forward only the ones that matter.
4.
Start collecting
Add the widget to your site and watch clear, context-rich feedback land in Jira.
“Ybug makes collecting feedback and bugs extremely smooth, even for non-technical users. Annotated screenshots, automatic environment information (browser, console, URL, screen size), and integrations with our project management tools save considerable time during testing and support phases.”
Gianito R.
Consultant et développeur web
Why teams use
Ybug with Jira
Keep planning, sprints, and tickets in Jira while Ybug handles the parts that usually get lost: screenshots, repro context, and the exact page where the issue happened.
Context travels with the issue
Every issue can include the URL, browser, OS, viewport, and other details developers need to reproduce the bug.
Console logs included
When JavaScript errors are part of the story, Ybug attaches the console output so developers don’t have to guess.
Cloud, Server, or Data Center
Works the same with Jira Cloud and self-hosted Jira Server or Data Center — the integration adapts to your setup.
Prefer another tool?
Same widget, different destination
Frequently asked questions
Can Ybug be used as a Jira bug reporting tool?
Yes. Reporters submit website bugs through the Ybug widget, and Ybug turns each one into a Jira issue. Each Ybug project points to one Jira project and issue type, so create a separate Ybug project per website or client.
How do I report website bugs in Jira with screenshots?
Add the Ybug widget to your website and connect your project to Jira. A reporter marks up the page and submits a note; Ybug then creates a Jira issue with the annotated screenshot, page URL, browser and OS details, viewport, and other context attached.
Do I need to install a Jira plugin?
No. Ybug connects to Jira through its API, so there’s no Jira plugin to install or maintain. Reporters use the Ybug widget on your website and don’t need a Jira account.
Can Ybug create Jira issues with console logs?
Yes. When console recording is enabled, Ybug captures JavaScript console output and attaches it to the Jira issue along with the screenshot and page URL.
Can I customize the issue summary and required fields?
Yes. Set a custom summary template using report variables (project name, report ID, reporter name, etc.) and preset values for any required custom fields on your Jira issue type.
Can I review reports before sending them to Jira?
Yes. You can push every report to Jira automatically, or keep auto-forwarding off and forward selected reports from Ybug manually.
Does Ybug work with Jira Cloud and self-hosted Jira?
Yes — Ybug works with Jira Cloud and Jira Server / Data Center. Authenticate with an API token on Cloud, or username and password on self-hosted instances. For step-by-step setup, see the Jira setup guide.
Do Jira issue updates sync back to Ybug?
Not right now. Ybug creates the Jira issue and stores the link to it, but status changes and comments in Jira don’t sync back into Ybug.
Can our users submit feedback without logging in?
Yes. Users can submit visual feedback and bug reports directly from your app in a few clicks – no signup or login required. Less friction means more useful feedback.
Stop re-typing bugs into Jira
Get feedback with screenshots, browser context, and console logs as Jira issues — automatically.
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