Make it easy for users to submit feedback
Let users share input without leaving your site or app – no login, no training required.
Improve your website with user feedback
Collect user feedback directly on your website or app – with screenshots, comments, and full technical context – so you can validate ideas and improve faster.
Start free trialTrusted by 1,000+ teams worldwide
How it works
One-click capture
Feedback that’s dead-simple to leave
A floating button sits quietly on every page. One click opens the annotation toolbar — draw, highlight, point things out, type the issue. No login, no signup, no "what URL were you on?"
- Works on desktop, tablet, and mobile
- Fully customizable to match your brand
- Loads async — zero impact on page speed
Full technical context
Every report arrives with everything devs need
Screenshots are automatic. Ybug also attaches the browser, OS, viewport, JavaScript console logs, and the exact URL — so your engineers stop playing detective.
- JavaScript console errors captured automatically
- Browser, OS, device, and viewport metadata
- Pass custom data (user ID, plan, cart) via the JS API
Integrations that fit your workflow
Lands in Jira, Slack, or GitHub — automatically
Route feedback to the right tool, the right team, the right board. No copy-paste. No context-switching. Just feedback where your team already works.
- 25+ integrations including Jira, Slack, Trello, GitHub, ClickUp, Asana, and more
- Zapier, REST API and webhooks cover the rest
- Autoclose on push keeps your dashboard tidy
Close the loop
Reply directly — keep reporters in the know
Good feedback deserves a response. Reply from Ybug and the message lands in the reporter’s inbox — they don’t need an account to keep the conversation going. Confirmations and resolution emails go out automatically, so users know their input actually went somewhere.
- Replies emailed straight to the reporter
- Auto-confirmations when feedback comes in
- Resolution emails when the issue is fixed
“YBug makes it incredibly easy for our End Users, QAs, and POs to report bugs and feedback directly from the application, with all the context we need (screenshots, browser info, console logs).”
Marcos G.
Product Owner
Why teams use Ybug for
customer feedback
Include all the details devs need
Every submission includes screenshots, comments, OS, browser info, and logs.
Integrate seamlessly with your product stack
Send reports directly to Jira, Slack, Trello, GitHub, and more.
Custom branding
Match the widget to your brand with custom colors, fonts, and logos. Remove Ybug branding on paid plans for a white-label experience.
Spot issues early and improve faster
Catch usability gaps and prioritize improvements before they escalate.
Reply directly from Ybug
Respond to feedback right from the dashboard, with replies going straight to the user’s inbox.
Keep users informed automatically
Send automatic email confirmations when feedback is received and notify users when issues are resolved.
Lightweight & fast
The widget loads asynchronously with one small request without impacting website speed. Designed with performance in mind.
Frequently asked questions
Can we sort feedback into bugs, ideas, and feature requests?
Yes. Use tags, statuses, and custom form fields to categorize feedback as it comes in. Filter the dashboard by tag or status to see what’s a bug, what’s a feature request, and what’s already shipped.
Will we know which user submitted the feedback?
Yes, when you want to. Use the JS API to attach the logged-in user’s ID, email, or plan to every report — feedback comes in already linked to the account, no follow-up needed. Anonymous submissions still work for guest visitors.
Will the feedback widget slow down our site or app?
Not at all. We’ve built Ybug to be lightweight and load asynchronously, so it won’t interfere with your page load speeds or user experience. You get the feedback you need without the lag.
Does it integrate with our existing tools?
Yes. Ybug integrates with Jira, Slack, GitHub, ClickUp, Trello, and many more. Feedback and bugs can go straight into the tools you already use.
Can our users submit feedback without logging in?
Yes. Users can submit visual feedback and bug reports directly from your app in a few clicks – no signup or login required. Less friction means more useful feedback.
More ways to use Ybug
Same widget. Different jobs.
Make it easy for users to speak up
Collect feedback right on your website with screenshots, comments, and technical context – so your team can take action faster.
Start free trialNo credit card required