Ybug vs BugHerd: Which visual feedback tool is right for your team?

Need a BugHerd alternative that fits your workflow and budget? Capture annotated screenshots and technical context directly into your existing tools at a fraction of the cost.

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Trusted by 1,000+ teams worldwide

How Ybug compares to BugHerd

Both tools help you collect visual feedback, but they take different approaches. Here's how they stack up.

Feature	Ybug	BugHerd
Best for	Teams with existing tools (Jira, Slack, ClickUp, Asana...)	Teams needing a new tool (All-in-one Project Management)
Pricing model	Flat pricing (save as you scale)	Per-user pricing (Costs rise with team size)
Guest feedback	Unlimited & frictionless (no login required)	Limited / Managed (often requires invites)
Integrations	Included	Standard Integrations (focus on internal Kanban)
Visual feedback & annotations	Included	Included
Video screen recording	Included	Included
Setup time	⏱ Plug & Play (under 5 minutes)	🐌 Project configuration (requires workflow setup)
European based	Yes	No

Stop paying for seats you don't need

BugHerd's per-user pricing model effectively punishes you for growing. As you add more developers and PMs, your monthly bill skyrockets.

Ybug is built for scale. Our plans are designed for agencies and teams that need flexibility, not restrictions. Invite your whole team and get the same powerful visual feedback at a fraction of the cost.

See full pricing

50%

savings compared to BugHerd

on similar plans

Why teams switch from BugHerd to Ybug

Key differences that matter in daily work

Built for your existing workflow, not replacing it

BugHerd takes an all-in-one approach, forcing you into its own Kanban-style board and internal workflow. For teams already working in Jira, ClickUp, Trello, or Asana, that means maintaining two parallel systems.

Ybug takes a different approach. It doesn’t try to replace your project management tools; it feeds them. Feedback is captured on-site and sent straight into your existing backlog. Your team stays in one place, and nothing gets lost in translation.

Lightweight and frictionless for clients

Clients don’t want new tools, logins, or training. BugHerd’s structured approach works well internally, but often introduces extra friction for non-technical users and external stakeholders.

Ybug stays out of the way until it’s needed. Installation takes a single snippet of code, and users can start reporting issues immediately—no accounts, no dashboards, no friction. They click, annotate, and submit. That’s it.

Full technical context, without the bloat

BugHerd provides visual context, but often lacks the deep technical data needed to resolve issues quickly.

Ybug automatically captures everything developers need to reproduce issues: browser details, operating system, screen size, URL, and JavaScript console logs. That information is sent straight into your issue tracker in a clean, developer-friendly format. No digging, no follow-up questions, no copy-pasting between tools.

Faster setup, faster feedback

BugHerd typically requires upfront configuration and workflow setup, which slows down smaller teams, short-lived projects, or rapid iteration cycles.

Ybug goes live in minutes. Add one snippet, install a browser extension, or use a CMS plugin. No onboarding sessions required.

Key differences that matter in daily work

Speed vs. structure

Ybug prioritizes fast feedback with minimal friction; BugHerd emphasizes structured internal workflows.

Client-friendly vs. team-centric

Ybug works instantly for external clients; BugHerd often requires guest management.

Deep technical context vs. basic metadata

Ybug automatically includes console logs and environment data; BugHerd focuses on screenshots, often missing deeper technical logs.

Cost control vs. seat-based scaling

Ybug stays affordable as you scale; BugHerd often penalizes growth with rising per-user costs.

Why teams choose Ybug

Everything you need to close tickets faster, without adding process.

Effortless visual feedback

Users draw, highlight, and comment directly on the live website using annotated screenshots.

Full technical context

Every report includes browser details, screen size, URL, and JavaScript console logs, so developers can reproduce issues without back-and-forth.

Seamless integrations

Send feedback directly to Jira, Slack, ClickUp, GitHub, and other tools your team already uses.

Screen recording

Record user interactions with one click to capture complex bugs in motion.

Plug-and-play setup

Add Ybug to your site in under 5 minutes using a snippet, browser extension, or CMS plugin.

Predictable pricing that scales

Affordable plans built for freelancers, agencies, and growing product teams.

Switching from BugHerd to Ybug

Making the switch is easier than you think. Ybug integrates with your existing tools, so you don't migrate data—you just change your feedback source.

1. Sign up for free

Create your account—no credit card required.

Add Ybug to your site

Install the widget, browser extension, or CMS plugin in minutes.

Connect your existing tools

Send feedback directly to Jira, ClickUp, Slack, or your current workflow.

No long migrations. No client retraining. Just clearer, more actionable feedback from day one.

Here’s what our users say

Simple, effective tool perfectly integrated into our workflow

Ybug makes collecting feedback and bugs extremely smooth, even for non-technical users. Annotated screenshots, automatic environment information (browser, console, URL, screen size), and integrations with our project management tools save considerable time during testing and support phases. Installation is quick, the interface is clear, and the team behind the product is responsive and attentive.

Gianito R.

Consultant et développeur web

Ybug user experience after more than 3 years

I like the simplicity of the parametrization, yet the sophisticated functionality in the background. It is a perfect tool for implementation projects, with no time you will have a prepared solution fur bug tracking and ticket collections. Have been using this tool with e-mail + redmine integration and it was just really good. From user perspective it is absolutely simple, project is defined by the web url where they are standing at and they focus only on the problem reporting. All technicall info is sent automatically.

Luboš Š.

Senior Professional ERP Consultant

Excellence Website Widget

Ybug is intuitive and easy to use for someone who by nature is not technical. It is quite flexible - where some tools are limited to bug reporting, we use Ybug not only to report bugs, but to also solicit feedback on specific pages and products. Ybug also provides an invaluable screenshot that enables a customer to show us the exact issue. On top of this, service is excellent.

Neil R.

Founder & President at TrophyCentral

EscolaSoft use ybug on daily basis and find it very useful.

Easy to install process, Jira and Github integration. We found a bug with taking screenshots in an iframe, which was submitted and fixed by the really responsive team.

Mateusz W.

CTO at EscolaSoft

Great software for visual bug reporting!

We use it daily to help client capture feedback and send this feedback directly to our project management tool basecamp.

Noah M.

CEO at Webwirkung

Easy to use and integrates nicely with our PM tools

There are 3 main features that I like the most: 1. Unlike other feedback software that we used before, Ybug is easier to launch for each project. It typically takes 2-3 minutes to add a project to Ybug and start sending feedback. 2. It has a nice Chrome extension, which allows to capture screenshots on any website and tag to any project that we are currently working on. 3. Ybug integrates nicely with Teamwork (our PM tool), so each feedback that is submitted on the development websites - is automatically created as a task for our development team.

Artur P.

Project manager

Easy to setup, easy to use

One central tool to get bug reports from non tech users, with a lot of information that help the dev team to understand the problem (url, screenshot, etc)

The Chrome widget is very powerful. Internal users just have to install it, and they can immediately report bug or else.

Teddy V.

CTO at Wobee

See more feedback

Frequently asked questions

Everything you need to know about switching from BugHerd to Ybug

Is Ybug a full replacement for BugHerd?

For many teams, yes—especially agencies, freelancers, and product teams that want faster setup and less friction.

Is Ybug hard to install?

Not at all. It's just a simple JavaScript snippet. If you use WordPress, we even have a plugin. You can be up and running in under 5 minutes.

Does Ybug really integrate with Jira/ClickUp as well as BugHerd?

We sure do. Ybug works seamlessly with Jira, ClickUp, and plenty of other tools. You can find the full list on our integrations page.

Can clients submit feedback without logging in?

Yes. This is a key difference. With Ybug, clients can submit annotated feedback directly from your site without logging in or creating guest accounts. It removes the friction that often stops clients from reporting issues.

Can I try Ybug before switching?

Absolutely. We offer a free trial with no credit card required. You can even run Ybug alongside BugHerd on a staging site to compare the workflow side-by-side.

Ready to switch to the smarter BugHerd alternative?

Join agencies and dev teams who save time and money with Ybug. Get clear, actionable feedback without the overhead.

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