πŸš€  UPDATE: Our Feedback Widget now integrates with Intercom Messenger. Learn More

Pricing plans

Start with 10-day free trial. No credit card required, you can cancel anytime.

Free
  • 0 /month*
     
     

  • 0 /month*
     
     

  • 1 project
    1 team member
  •   Sign up  
  •   Unlimited feedback
  •   Unlimited reporters
  •   50 screenshots
  •   Basic e-mail notifications
  •   Basic support
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Basic
  • 13 /month*
    *Billed month-to-month
    or €10/month yearly

  • 10 /month*
    *Billed annually or €13
    month-to-month

  • 3 projects
    3 team members
  •   Start a free trial  
  •   Unlimited feedback
  •   Unlimited reporters
  •   Unlimited screenshots
  •   Advanced e-mail notifications
  •   Basic support
  •   Limited JS console logging
  •   Browser extensions
  •   25+ integrations (Limited to one per project)
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  • 29 /month*
    *Billed month-to-month
    or €23/month yearly

  • 23 /month*
    *Billed annually or €29
    month-to-month

  • 7 projects
    7 team members
  •   Start a free trial  
  •   Unlimited feedback
  •   Unlimited reporters
  •   Unlimited screenshots
  •   Advanced e-mail notifications
  •   Basic support
  •   JS console logging
  •   Browser extensions
  •   25+ integrations
  •   Webhook integration
  •   Live chat integrations (Coming soon)
  •   Project permissions
  •   Custom data retention
  •   Video recording (in BETA)
  •   REST API (Coming soon)
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Company
  • 59 /month*
    *Billed month-to-month
    or €47/month yearly

  • 47 /month*
    *Billed annually or €59
    month-to-month

  • 15 projects
    15 team members
  •   Start a free trial  
  •   Unlimited feedback
  •   Unlimited reporters
  •   Unlimited screenshots
  •   Advanced e-mail notifications
  •   Priority support
  •   JS console logging
  •   Browser extensions
  •   25+ integrations
  •   Webhook integration
  •   Live chat integrations (Coming soon)
  •   Project permissions
  •   Custom data retention
  •   Video recording (in BETA)
  •   REST API (Coming soon)
  •   Custom branding
  •   Custom fields
  •   White label (Coming soon)

Need more? Get in touch to discuss our custom plans.

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Frequently asked questions

  • Free 10-day trial

    Fully-featured Ybug is completely free for 10 days after you sign up. No credit card required.

  • What forms of payment do you accept?

    You can pay for Ybug with credit and debit cards (such as Visa, Mastercard and more) or with Paypal. However, you don’t need a card to sign up for a free 10-day trial. Payment processing is handled by Braintree.

  • Can I change my plan?

    You can change or cancel your plan anytime. Please [javascript protected email address] to get assistance.

  • Any other questions?

    We will be happy to help you, just [javascript protected email address].

Here's what our users say
Artur P. Artur P.
Project manager
capterra
Easy to use and integrates nicely with our PM tools

There are 3 main features that I like the most: 1. Unlike other feedback software that we used before, Ybug is easier to launch for each project. It typically takes 2-3 minutes to add a project to Ybug and start sending feedback. 2. It has a nice Chrome extension, which allows to capture screenshots on any website and tag to any project that we are currently working on. 3. Ybug integrates nicely with Teamwork (our PM tool), so each feedback that is submitted on the development websites - is automatically created as a task for our development team.

Teddy V. Teddy V.
CTO at Wobee
capterra
Easy to setup, easy to use

One central tool to get bug reports from non tech users, with a lot of information that help the dev team to understand the problem (url, screenshot, etc)

The Chrome widget is very powerful. Internal users just have to install it, and they can immediately report bug or else.

Noah M. Noah M.
CEO at Webwirkung
capterra
Great software for visual bug reporting!

We use it daily to help client capture feedback and send this feedback directly to our project management tool basecamp.

High Performer - Winter 2023 High Performer (Small Busines) - Winter 2023 High Performer (Europe) - Winter 2023 Easiest to use - Winter 2023 Momentum Leader - Winter 2023

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