Testers submit visual and behavioral feedback 
Annotate the real feature
Testers point and comment inside the working app — no screenshots in a doc.
Product Development Feedback & Testing Tool
Test the real feature, not a mockup. Ybug lives inside your web app, so beta and staging feedback arrives with the console logs, browser, and user context your team needs to actually fix and ship it.
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Beta report
With console + user ID
Shipped
Fixed and validated
Trusted by 1,000+ teams worldwide
Product feedback from the
real, working feature
Test the real product
A product feedback tool for the working feature
Ybug lives inside your actual web app, so testers report against the real feature in staging, beta, or production. What they hit is what your developer reproduces.
- Widget runs inside your real SaaS app, not a static prototype
- Test in staging, beta, or production — same flow everywhere
- Testers report exactly what they experienced, in context
Developer-ready by default
Every report comes with the context
Ybug attaches the screenshot, URL, browser, OS, device, and recent JS console errors automatically. Add your own metadata via the JS API, like user ID, plan, or build hash.
- JS console errors and environment on every report
- Pass custom metadata — user ID, plan, build — via the JS API
- Vague feedback becomes a reproducible ticket automatically
Bug or feature request?
Sort the signal as it comes in
Beta feedback mixes bugs, ideas, and edge cases. Add a feedback-type field so testers classify feature feedback at submit, then route bugs to your tracker and keep ideas visible.
- Custom feedback-type field — Bug vs Feature request at submit
- Tag and filter to keep iteration signal out of the noise
- Route bugs to your tracker, keep ideas in one place
Only who you want
Show the widget to beta users, hide it from the rest
Pass user data from your app, then use Ybug targeting rules to show the widget only to the people you choose — internal team, beta cohort, or a specific plan.
- Target the widget by login status or custom user data
- Attach user ID and plan so you know who hit the issue
- Keep public users out of the feedback flow until you’re ready
Centralize beta feedback
One place per product, not five Slack threads
Run a project per product or release and keep beta reports in one dashboard instead of scattered across Slack, calls, and spreadsheets. It works as a product review tool for each release, with sync to Jira, GitHub, GitLab, ClickUp, Slack, and more. Building a SaaS app? See the SaaS solution.
- A project per product or release — separate widgets and dashboards
- Auto-forward or one-click sync to Jira, GitHub, GitLab, ClickUp, Slack, and more
- Webhooks and REST API for custom product workflows
Works with the tools you already use
Ybug connects seamlessly with your favorite tools, so feedback lands exactly where your team needs it.
The product release cycle, step by step
Use Ybug as product testing software from staging to shipped — four steps, full technical context throughout.
1.
Deploy the new feature to staging or beta
Add the snippet to your staging or beta build, or use widget targeting rules to show it only to beta users in production.
2.
Testers submit visual and behavioral feedback
Testers annotate the real feature. Ybug captures the screenshot, console logs, browser, and any user metadata you pass.
3.
Product prioritizes, developers fix with metadata
Sort bugs from feature requests with a feedback-type field and tags, then push to your tracker with full context.
4.
Validate and ship to production
Mark it resolved, the reporter is emailed automatically, and the timestamped history records the iteration.
Here’s what our users say
Very smooth and helpful
Very smooth and helpful. Has all the features we need.
It's great as a visual feedback tool integrated into the Intercom messenger widget we have on our page. Support is also very prompt and friendly.
Kevin L.
CPO
Easy to setup, easy to use
One central tool to get bug reports from non tech users, with a lot of information that help the dev team to understand the problem (url, screenshot, etc)
The Chrome widget is very powerful. Internal users just have to install it, and they can immediately report bug or else.
Teddy V.
CTO at Wobee
Great and affordable solution
The support of the Ybug team is amazing. They respond quickly and do not even hesitate to extend their API if some important feature is missing. That is something you will not get from big players.
Samuel E.
Software Developer
A product iteration tool for real releases
Console & environment
JS errors, browser, OS, and device captured automatically on every report.
Custom metadata
Pass user ID, plan, or build via the JS API so you know exactly who and what.
Staging & beta ready
Run in production, staging, or local — and target the widget by user segment.
Sync to your tracker
Send bugs to Jira, GitHub, GitLab, ClickUp, or another connected tracker with full context — automatically or in one click.
Faster iterations
Reproducible reports mean fewer round-trips and quicker release cycles.
Frequently asked questions about product development feedback
Can we hide the widget from public users and show it only to beta testers?
Yes. Pass user data from your app, then use widget targeting rules to show or hide Ybug by login status, plan, role, beta flag, or another segment.
Does Ybug capture JavaScript console logs?
Yes. Every report includes recent JS console output, page URL, browser, OS, device, and screen size, captured when the tester submits.
Can we tag feedback as a “Feature request” vs a “Bug”?
Yes. Add a feedback-type field so testers classify each report at submit. Push bugs to your tracker and keep ideas visible without flooding the backlog.
Will we know which user reported an issue during beta?
Yes, when you want to. Use the JS API to attach user ID, email, plan, or build hash to every report. Anonymous reports still work for open betas.
Will the feedback widget slow down our site or app?
Not at all. We’ve built Ybug to be lightweight and load asynchronously, so it won’t interfere with your page load speeds or user experience. You get the feedback you need without the lag.
Does it integrate with our existing tools?
Yes. Ybug integrates with Jira, Slack, GitHub, ClickUp, Trello, and many more. Feedback and bugs can go straight into the tools you already use.
Can our users submit feedback without logging in?
Yes. Users can submit visual feedback and bug reports directly from your app in a few clicks – no signup or login required. Less friction means more useful feedback.
More ways to use Ybug
Same widget. Different jobs.
Ship features your users actually validated
Collect developer-ready feedback from the real product — across every staging build, beta, and release.
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