Accelerate SaaS product testing
Collect visual, actionable feedback from users and testers without slowing your team down. A proper SaaS feedback tool keeps your product and QA loops tight.
Launch faster with clear, actionable feedback on your SaaS website
Use a feedback tool for SaaS to test features, track bugs, and collect user feedback in one place. Ship better products faster with visual feedback and built-in bug tracking – trusted by 1,000+ teams.
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Trusted by 1,000+ teams worldwide
Why SaaS companies use Ybug
SaaS bug tracking with full context
Every report includes screenshots, comments, and console logs - everything devs need to fix issues fast. No more chasing missing details.
Simplify product feedback
Testers and users submit feedback in just three clicks. A SaaS website feedback tool that needs no onboarding – just click, annotate, and send.
Works with your stack
Connect Ybug to Jira, Slack, ClickUp, GitHub, and more so bug tracking and feedback stay in sync with the tools you already use.
Move fast from day one
Add the widget or use the browser extension – start collecting feedback and tracking bugs on your SaaS site in under five minutes.
Feedback in every environment
Use the same feedback tool in staging and production – one workflow for your team and testers, no matter where they’re testing.
Match your brand
Customize the widget with your colors and, on paid plans, remove Ybug branding so feedback feels native to your product.
Reply directly from Ybug
Respond to feedback directly from the Ybug dashboard with replies going straight to the user’s inbox.
Keep users informed automatically
Send automatic email confirmations after you receive feedback and notify users when their report is resolved.
Frequently asked questions
Can we use the same tool in staging and production?
Yes. You can run Ybug in every environment – dev, staging, and production. One workflow for your team and testers, no matter where they’re testing.
Will the feedback widget slow down our site or app?
Not at all. We’ve built Ybug to be lightweight and load asynchronously, so it won’t interfere with your page load speeds or user experience. You get the feedback you need without the lag.
Does it integrate with our existing tools?
Yes. Ybug integrates with Jira, Slack, GitHub, ClickUp, Trello, and many more. Feedback and bugs can go straight into the tools you already use.
Can our users submit feedback without logging in?
Yes. Users can submit visual feedback and bug reports directly from your app in a few clicks – no signup or login required. Less friction means more useful feedback.
Ship better SaaS products faster
Test features, track bugs, and collect user feedback in one place. Ybug gives your team the clarity and context to ship with confidence.
Here’s what our users say
Simple, effective tool perfectly integrated into our workflow
Ybug makes collecting feedback and bugs extremely smooth, even for non-technical users. Annotated screenshots, automatic environment information (browser, console, URL, screen size), and integrations with our project management tools save considerable time during testing and support phases. Installation is quick, the interface is clear, and the team behind the product is responsive and attentive.
Gianito R.
Consultant et développeur web
