How does Ybug help product managers?
It makes the communication between testers and developers more effective.
It provides data for faster product improvements and innovations.
It collects feedback directly from the users of the product.
Effective communication between testers and developers
Bug reporting is super easy with Ybug. There is no more need for complicated technical descriptions; testers simply capture screenshots, draw, comment and use arrows, so that the devs immediately see where the problem is. Communication is fast, clear, and effective.
Data for faster improvement
Product improvements should be based on data. Ybug will give you plenty of them. Together with the user’s feedback, Ybug automatically reports all useful information such as details about the browser, operating system, display size, and more. That will allow you to solve any problems effectively, and adjust the product just according to the needs of your clients.
Collecting feedback directly from users
You don’t need to read your clients’ minds to know what they like or want. They will tell you themselves. With Ybug, you can get honest feedback directly from the users. They don’t need any technical skills; they just click on a button and tell you what they think.
Easy point
& click feedback
Get all the important information you need to fix the bug. Together with the user’s report, Ybug will automatically send browser environment info and Javascript console output.
Try it for freeEasy to set up
Start with a 10-day free trial. No credit card required, you can cancel anytime.
Install your code
Generate your code and embed it into your website. Or install our browser extensions.
Get your feedback
Get feedback from your users into your mailbox or your favourite bug tracking tool.
Integrates with your favourite tools
Collect bug reports and user feedback in bug tracking or project management tools you already use.
Here's what our users say
Vitaliy V.
The ability to make the screenshots right after the review writing. Very easy to use. There are a lot of integration options incl. webhooks and it's great!
Luboš Š.
I like the simplicity of the parametrization, yet the sophisticated functionality in the background. It is a perfect tool for implementation projects, with no time you will have a prepared solution fur bug tracking and ticket collections. Have been using this tool with e-mail + redmine integration and it was just really good. From user perspective it is absolutely simple, project is defined by the web url where they are standing at and they focus only on the problem reporting. All technicall info is sent automatically.
Neil R.
Ybug is intuitive and easy to use for someone who by nature is not technical. It is quite flexible - where some tools are limited to bug reporting, we use Ybug not only to report bugs, but to also solicit feedback on specific pages and products. Ybug also provides an invaluable screenshot that enables a customer to show us the exact issue. On top of this, service is excellent.
Teddy V.
One central tool to get bug reports from non tech users, with a lot of information that help the dev team to understand the problem (url, screenshot, etc)
The Chrome widget is very powerful. Internal users just have to install it, and they can immediately report bug or else.
Benjamin K.
I looked around for a while before I found Ybug and it was worth searching for it. It is way better as other tools I had considered first.
I really liked how easy it was to deploy the software/plugin on my Wordpress website. The feature that users can take screenshots and ad markups is priceless. It really speeds up the troubleshooting process.
Noah M.
We use it daily to help client capture feedback and send this feedback directly to our project management tool basecamp.
Jakub W.
Overall it's working great so far, though we haven't been using it very long.
Ybug is as easy to use as it was to deploy and customize for our app. It made reporting bugs, suggestions, and opinions much easier, streamlined, and organized.So far we only tested the integration with Slack, which went very smoothly, and we're looking forward to using more integrations, especially with JIRA.
Artur P.
There are 3 main features that I like the most: 1. Unlike other feedback software that we used before, Ybug is easier to launch for each project. It typically takes 2-3 minutes to add a project to Ybug and start sending feedback. 2. It has a nice Chrome extension, which allows to capture screenshots on any website and tag to any project that we are currently working on. 3. Ybug integrates nicely with Teamwork (our PM tool), so each feedback that is submitted on the development websites - is automatically created as a task for our development team.
Samuel E.
The support of the Ybug team is amazing. They respond quickly and do not even hesitate to extend their API if some important feature is missing. That is something you will not get from big players.
Kamil P.
Getting familiar with Ybug really takes a few minutes. Widget for customers is absolutely easy to use and has everything customers might need.
Mateusz W.
Easy to install process, Jira and Github integration. We found a bug with taking screenshots in an iframe, which was submitted and fixed by the really responsive team.
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