Ybug + Basecamp
Integrate Ybug with Basecamp to get to-dos with user feedback and bug reports
in a Basecamp project of your choice.
Simple point & click feedback
Collect visual feedback, suggestions and detailed bug reports from your team or clients. Ybug captures screenshot, some important information about the browser environment, javascript errors and console output, making it easy to understand and act on.
Get visual feedback in Basecamp
Already using Basecamp as your main bug tracking tool? No problem, get new to-dos created in a Basecamp project of your choice whenever your team or client submits feedback using Ybug feedback widget or browser extension.
Ybug will automatically attach screenshots and important information about the browser environment.
Sign up, integrate your Ybug account with Basecamp and start receiving bug reports today.
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Here's what our users say
Easy to install process, Jira and Github integration. We found a bug with taking screenshots in an iframe, which was submitted and fixed by the really responsive team.
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There are 3 main features that I like the most: 1. Unlike other feedback software that we used before, Ybug is easier to launch for each project. It typically takes 2-3 minutes to add a project to Ybug and start sending feedback. 2. It has a nice Chrome extension, which allows to capture screenshots on any website and tag to any project that we are currently working on. 3. Ybug integrates nicely with Teamwork (our PM tool), so each feedback that is submitted on the development websites - is automatically created as a task for our development team.
One central tool to get bug reports from non tech users, with a lot of information that help the dev team to understand the problem (url, screenshot, etc)
The Chrome widget is very powerful. Internal users just have to install it, and they can immediately report bug or else.