Ybug + Zendesk
Integrate Ybug with Zendesk to get tickets with user feedback and detailed bug reports
including screenshots sent directly to your support team.
Simple point & click feedback
Collect visual feedback, suggestions and detailed bug reports from your team or clients. Ybug captures screenshot, some important information about the browser environment, javascript errors and console output, making it easy to understand and act on.
Get tickets in Zendesk
Collect visual feedback, suggestions and bug reports from your clients or team members as tickets for your Zendesk support team.
Ybug will automatically include screenshots and relevant information about the user environment.
Sign up, integrate your Ybug account with Zendesk and start receiving reports today.
Here's what our users say
Noah M.
CEO at Webwirkung
Great software for visual bug reporting!
We use it daily to help client capture feedback and send this feedback directly to our project management tool basecamp.
Teddy V.
CTO at Wobee
Easy to setup, easy to use
One central tool to get bug reports from non tech users, with a lot of information that help the dev team to understand the problem (url, screenshot, etc)
The Chrome widget is very powerful. Internal users just have to install it, and they can immediately report bug or else.
Luboš Š.
Senior Professional ERP Consultant
Ybug user experience after more than 3 years
I like the simplicity of the parametrization, yet the sophisticated functionality in the background. It is a perfect tool for implementation projects, with no time you will have a prepared solution fur bug tracking and ticket collections. Have been using this tool with e-mail + redmine integration and it was just really good. From user perspective it is absolutely simple, project is defined by the web url where they are standing at and they focus only on the problem reporting. All technicall info is sent automatically.
