Ybug + Zendesk
Integrate Ybug with Zendesk to get tickets with user feedback and detailed bug reports
including screenshots sent directly to your support team.
Simple point & click feedback
Collect visual feedback, suggestions and detailed bug reports from your team or clients. Ybug captures screenshot, some important information about the browser environment, javascript errors and console output, making it easy to understand and act on.
Get tickets in Zendesk
Collect visual feedback, suggestions and bug reports from your clients or team members as tickets for your Zendesk support team.
Ybug will automatically include screenshots and relevant information about the user environment.
Sign up, integrate your Ybug account with Zendesk and start receiving reports today.
Here's what our users say
Teddy V.
CTO at Wobee
Easy to setup, easy to use
One central tool to get bug reports from non tech users, with a lot of information that help the dev team to understand the problem (url, screenshot, etc)
The Chrome widget is very powerful. Internal users just have to install it, and they can immediately report bug or else.
Mateusz W.
CTO at EscolaSoft
EscolaSoft use ybug on daily basis and find it very useful.
Easy to install process, Jira and Github integration. We found a bug with taking screenshots in an iframe, which was submitted and fixed by the really responsive team.
Artur P.
Project manager
Easy to use and integrates nicely with our PM tools
There are 3 main features that I like the most: 1. Unlike other feedback software that we used before, Ybug is easier to launch for each project. It typically takes 2-3 minutes to add a project to Ybug and start sending feedback. 2. It has a nice Chrome extension, which allows to capture screenshots on any website and tag to any project that we are currently working on. 3. Ybug integrates nicely with Teamwork (our PM tool), so each feedback that is submitted on the development websites - is automatically created as a task for our development team.
