Ybug + Zendesk
Integrate Ybug with Zendesk to get tickets with user feedback and detailed bug reports
including screenshots sent directly to your support team.
Simple point & click feedback
Collect visual feedback, suggestions and detailed bug reports from your team or clients. Ybug captures screenshot, some important information about the browser environment, javascript errors and console output, making it easy to understand and act on.
Get tickets in Zendesk
Collect visual feedback, suggestions and bug reports from your clients or team members as tickets for your Zendesk support team.
Ybug will automatically include screenshots and relevant information about the user environment.
Sign up, integrate your Ybug account with Zendesk and start receiving reports today.
Here's what our users say
Noah M.
CEO at Webwirkung
Great software for visual bug reporting!
We use it daily to help client capture feedback and send this feedback directly to our project management tool basecamp.
Mateusz W.
CTO at EscolaSoft
EscolaSoft use ybug on daily basis and find it very useful.
Easy to install process, Jira and Github integration. We found a bug with taking screenshots in an iframe, which was submitted and fixed by the really responsive team.
Neil R.
Founder & President at TrophyCentral
Excellence Website Widget
Ybug is intuitive and easy to use for someone who by nature is not technical. It is quite flexible - where some tools are limited to bug reporting, we use Ybug not only to report bugs, but to also solicit feedback on specific pages and products. Ybug also provides an invaluable screenshot that enables a customer to show us the exact issue. On top of this, service is excellent.
