🚀  UPDATE: Our Feedback Widget now integrates with Intercom Messenger. Learn More

Ybug + Zendesk

Integrate Ybug with Zendesk to get tickets with user feedback and detailed bug reports
including screenshots sent directly to your support team.

   Try it for free   

Simple point & click feedback

Collect visual feedback, suggestions and detailed bug reports from your team or clients. Ybug captures screenshot, some important information about the browser environment, javascript errors and console output, making it easy to understand and act on.

Get tickets in Zendesk

Collect visual feedback, suggestions and bug reports from your clients or team members as tickets for your Zendesk support team.

Ybug will automatically include screenshots and relevant information about the user environment.

Sign up, integrate your Ybug account with Zendesk and start receiving reports today.

Ybug + Zendesk integration
Here's what our users say
Teddy V. Teddy V.
CTO at Wobee
capterra
Easy to setup, easy to use

One central tool to get bug reports from non tech users, with a lot of information that help the dev team to understand the problem (url, screenshot, etc)

The Chrome widget is very powerful. Internal users just have to install it, and they can immediately report bug or else.

Neil R. Neil R.
Founder & President at TrophyCentral
g2
Excellence Website Widget

Ybug is intuitive and easy to use for someone who by nature is not technical. It is quite flexible - where some tools are limited to bug reporting, we use Ybug not only to report bugs, but to also solicit feedback on specific pages and products. Ybug also provides an invaluable screenshot that enables a customer to show us the exact issue. On top of this, service is excellent.

Luboš Š. Luboš Š.
Senior Professional ERP Consultant
g2
Ybug user experience after more than 3 years

I like the simplicity of the parametrization, yet the sophisticated functionality in the background. It is a perfect tool for implementation projects, with no time you will have a prepared solution fur bug tracking and ticket collections. Have been using this tool with e-mail + redmine integration and it was just really good. From user perspective it is absolutely simple, project is defined by the web url where they are standing at and they focus only on the problem reporting. All technicall info is sent automatically.



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