Easily the best bug highlighting/reporting tool I've used
yBug is brilliant for our Support and Development teams to be able to see a screenshot of where a problem is happening, where the user is in the website/platform, what browser they're using etc. etc. and have all of this information automatically collected. Plus, the user doesn't need to be bogged down in collecting and supplying it themselves.
Easy to use, not bogged down in complicated functions, easily customisable and very good technical documentation & support team response. It integrates with our existing software very well.

Head of Customer Success