Ybug features
Ybug was designed to help product managers, developers, QA specialists and website visitors report bugs and give feedback quickly and easily. These features make it happen.
Visual
Visual feedback with screenshots
A picture is worth a thousand words. Users can make screenshots of your website, draw on them, comment on certain features or areas, and add arrows or rectangles. Reporting bugs will be a piece of cake for anyone, whether they are testers or regular website visitors.
Custom branding
Both launcher button and feedback form are fully customizable. That means you can change colours, texts, languages, and other features to fit your brand identity.
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Easy point
& click feedback
Get all the important information you need to fix the bug. Together with the user’s report, Ybug will automatically send browser environment info and Javascript console output.
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Start with a 10-day free trial. No credit card required, you can cancel anytime.
Install your code
Generate your code and embed it into your website. Or install our browser extensions.
Get your feedback
Get feedback from your users into your mailbox or your favourite bug tracking tool.
Integrates with your favourite tools
Collect bug reports and user feedback in bug tracking or project management tools you already use.
Here's what our users say
Neil R.
Ybug is intuitive and easy to use for someone who by nature is not technical. It is quite flexible - where some tools are limited to bug reporting, we use Ybug not only to report bugs, but to also solicit feedback on specific pages and products. Ybug also provides an invaluable screenshot that enables a customer to show us the exact issue. On top of this, service is excellent.
Luboš Š.
I like the simplicity of the parametrization, yet the sophisticated functionality in the background. It is a perfect tool for implementation projects, with no time you will have a prepared solution fur bug tracking and ticket collections. Have been using this tool with e-mail + redmine integration and it was just really good. From user perspective it is absolutely simple, project is defined by the web url where they are standing at and they focus only on the problem reporting. All technicall info is sent automatically.
Vitaliy V.
The ability to make the screenshots right after the review writing. Very easy to use. There are a lot of integration options incl. webhooks and it's great!
Benjamin K.
I looked around for a while before I found Ybug and it was worth searching for it. It is way better as other tools I had considered first.
I really liked how easy it was to deploy the software/plugin on my Wordpress website. The feature that users can take screenshots and ad markups is priceless. It really speeds up the troubleshooting process.
Jakub W.
Overall it's working great so far, though we haven't been using it very long.
Ybug is as easy to use as it was to deploy and customize for our app. It made reporting bugs, suggestions, and opinions much easier, streamlined, and organized.So far we only tested the integration with Slack, which went very smoothly, and we're looking forward to using more integrations, especially with JIRA.
Noah M.
We use it daily to help client capture feedback and send this feedback directly to our project management tool basecamp.
Teddy V.
One central tool to get bug reports from non tech users, with a lot of information that help the dev team to understand the problem (url, screenshot, etc)
The Chrome widget is very powerful. Internal users just have to install it, and they can immediately report bug or else.
Mateusz W.
Easy to install process, Jira and Github integration. We found a bug with taking screenshots in an iframe, which was submitted and fixed by the really responsive team.
Kamil P.
Getting familiar with Ybug really takes a few minutes. Widget for customers is absolutely easy to use and has everything customers might need.
Artur P.
There are 3 main features that I like the most: 1. Unlike other feedback software that we used before, Ybug is easier to launch for each project. It typically takes 2-3 minutes to add a project to Ybug and start sending feedback. 2. It has a nice Chrome extension, which allows to capture screenshots on any website and tag to any project that we are currently working on. 3. Ybug integrates nicely with Teamwork (our PM tool), so each feedback that is submitted on the development websites - is automatically created as a task for our development team.
Samuel E.
The support of the Ybug team is amazing. They respond quickly and do not even hesitate to extend their API if some important feature is missing. That is something you will not get from big players.
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