Ybug + Jira Service Desk
Integrate Ybug with Jira Service Desk to get requests with user feedback and detailed
bug reports in your Jira Service Desk account.
Simple point & click feedback
Collect visual feedback, suggestions and detailed bug reports from your team or clients. Ybug captures screenshot, some important information about the browser environment, javascript errors and console output, making it easy to understand and act on.
Get bug reports in Jira Service Desk
Get visual feedback, suggestions and bug reports from your team or clients sent as requests directly to your Jira Service Desk (or the new Jira Service Management) support team.
Ybug will automatically include all useful data such as the browser, operating system, viewport size and more.
Sign up, integrate your Ybug account with Jira Service Desk, and start receiving tasks today.
Here's what our users say
Teddy V.
CTO at Wobee
Easy to setup, easy to use
One central tool to get bug reports from non tech users, with a lot of information that help the dev team to understand the problem (url, screenshot, etc)
The Chrome widget is very powerful. Internal users just have to install it, and they can immediately report bug or else.
Neil R.
Founder & President at TrophyCentral
Excellence Website Widget
Ybug is intuitive and easy to use for someone who by nature is not technical. It is quite flexible - where some tools are limited to bug reporting, we use Ybug not only to report bugs, but to also solicit feedback on specific pages and products. Ybug also provides an invaluable screenshot that enables a customer to show us the exact issue. On top of this, service is excellent.
Mateusz W.
CTO at EscolaSoft
EscolaSoft use ybug on daily basis and find it very useful.
Easy to install process, Jira and Github integration. We found a bug with taking screenshots in an iframe, which was submitted and fixed by the really responsive team.
