YouTrack

Turn user feedback into YouTrack issues

Send visual bug reports straight into a YouTrack project, with the feedback, screenshot link, page URL, browser context, console summary, and Ybug report link in the issue description.

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YouTrack issue auto-created by Ybug from a visual bug report

Trusted by 1,000+ teams worldwide

How feedback gets into YouTrack

Point-and-click capture

Users point at the bug — you get an issue

A user marks the problem on the page and submits a short note. Ybug creates a YouTrack issue with the useful context already in the description.

  • In-page widget — no YouTrack account needed for the reporter
  • Annotated screenshots show exactly what the user saw
  • Works on production, staging, and password-protected sites
Routing & triage

Send issues to the right YouTrack project

Connect YouTrack Cloud or a standalone instance, pick the target project, and decide whether reports should create issues automatically or wait for manual review in Ybug.

  • Works with YouTrack Cloud and standalone YouTrack URLs
  • Send to one YouTrack project per Ybug project
  • Customize issue summaries with Ybug placeholders
Ybug report triage flow showing automatic or manual forwarding into YouTrack projects
Console clues included

Give developers the details they need

Ybug can include a console summary and link back to the full report, so developers can see whether the issue came with JavaScript errors before they start reproducing it.

  • Console error and warning summary in the issue body
  • Browser, OS, screen, viewport, and URL included
  • Full report stays available in Ybug for deeper debugging
Console summary and browser context captured by Ybug for a YouTrack issue
Full context, every issue

YouTrack issues arrive ready to reproduce

Each issue can include the user’s feedback, screenshot image link, source URL, reporter details, browser, OS, viewport, console summary, video link, attachments, and a link back to the full report in Ybug.

  • Feedback becomes the YouTrack issue description
  • Screenshot and browser context travel with the issue
  • Choose which details to include per Ybug project
YouTrack issue auto-created by Ybug with feedback, screenshot URL, browser context, and report link

Set it up in under 5 minutes

Connect YouTrack with an API token, choose the project, and let Ybug create issues with the screenshot and browser context already included.

1.

Connect YouTrack

Enter your YouTrack Cloud subdomain or standalone URL and authenticate with an API token.

2.

Pick the project

Choose the YouTrack project where new issues should be created.

3.

Choose the handoff

Create every issue automatically, or review reports in Ybug and forward only the useful ones.

4.

Start collecting

Add the widget to your site and watch context-rich feedback become YouTrack issues.

“We're launching a new website, so gathering feedback from users at the primer stage is very important. With Ybug we get quick, accurate bug-tracking reports delivered straight into our project management system.”

Vitaliy V.
Vitaliy V.
Business Process Automation Specialist / RPA Designer
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Why teams use
Ybug with YouTrack

Keep bug tracking in YouTrack while Ybug captures the visual and technical context developers need to understand the report.

Issues without cleanup

Ybug creates structured YouTrack issues from visual reports instead of leaving someone to copy feedback by hand.

Context travels with the issue

Every issue can include screenshot, URL, browser, OS, viewport, reporter details, and custom fields.

Console summary included

When JavaScript errors are part of the report, Ybug can include a console summary and link to the full report.

Manual or automatic handoff

Create issues automatically for speed, or review reports in Ybug before forwarding them to YouTrack.

Prefer another developer tool?

Same report, different tracker

Frequently asked questions

Does it work with YouTrack Cloud and standalone YouTrack?

Yes. During setup, enter either your YouTrack Cloud subdomain or the full URL of your standalone YouTrack instance, then authenticate with an API token.

What does Ybug include in the YouTrack issue?

The issue description can include the reporter’s feedback, screenshot link, page URL, browser and OS details, viewport, console summary, attachments, video link, custom fields, and a link back to Ybug.

Can I assign YouTrack issues automatically?

Not currently. The integration creates the issue in the selected project, but automatic assignee mapping is not enabled.

Can I review reports before sending them to YouTrack?

Yes. You can create every issue automatically, or review reports in Ybug and forward selected reports manually.

Do YouTrack issue updates sync back to Ybug?

Not right now. Ybug creates the YouTrack issue and stores the link, but YouTrack status changes don’t sync into Ybug.

Can our users submit feedback without logging in?

Yes. Users can submit visual feedback and bug reports directly from your app in a few clicks – no signup or login required. Less friction means more useful feedback.

Stop re-typing bugs into YouTrack

Create YouTrack issues from visual feedback reports with screenshots, browser context, and report links included.

Start free trial

No credit card required