Zapier

Connect Ybug to almost anything

Zapier turns new Ybug reports into triggers for thousands of apps, so feedback can become a spreadsheet row, CRM note, support ticket, chat alert, or custom workflow.

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Zapier workflow triggered by a new Ybug feedback report

Trusted by 1,000+ teams worldwide

How feedback flows through Zapier

Point-and-click capture

Users submit feedback — your Zap starts

A user submits a Ybug report with a screenshot, comment, and technical context. Zapier receives the new-report trigger and passes the data to whatever app or automation you choose next.

  • Trigger Zaps when new Ybug reports are created
  • Send screenshot URLs, report links, reporter data, custom fields, and attachments
  • Works with feedback from both the widget and browser extension
No-code automation

Build the workflow your team actually needs

Use Zapier to route Ybug reports into tools Ybug doesn’t integrate with directly. Create a record, send a message, add a row, notify a client, or branch your workflow based on the data in the report.

  • Use Ybug as the Zap trigger
  • Map report fields into thousands of Zapier-supported apps
  • No custom webhook code needed
Zapier Zap using Ybug as the trigger for a new feedback report
Almost any destination

When there’s no native integration, use Zapier

Zapier is the flexible bridge for the rest of your stack. Send feedback to CRMs, spreadsheets, help desks, databases, chat tools, or internal automation systems without waiting for a dedicated integration.

  • Connect to thousands of apps supported by Zapier
  • Route reports differently for clients, products, or teams
  • Keep Ybug as the source of the visual report
Ybug connecting visual feedback to many workflow tools through Zapier
Structured report payload

The Zap gets more than a title

Ybug sends a structured report payload with the comment, URL, reporter, priority, type, timestamps, screenshot URL, video URL, custom fields, attachments, and browser attributes.

  • Screenshot, video, and attachment URLs available to the Zap
  • Browser attributes and custom fields included
  • Admin report link stays available for deeper review in Ybug
Report payload data from Ybug including screenshot URL and browser context for Zapier

Set it up in under 5 minutes

Create the Ybug integration, copy the API key into Zapier, and build a Zap that turns new feedback into your next workflow step.

1.

Enable Zapier in Ybug

Add the Zapier integration to your Ybug project.

2.

Copy the API key

Use the API key from Ybug when Zapier asks you to authenticate the Ybug app.

3.

Build your Zap

Choose “New Report” as the trigger, map the fields, and pick the app that should receive the data.

4.

Start automating

Turn on the Zap and let new Ybug reports kick off the workflow automatically.

Popular Zapier workflows

Zapier lets you connect Ybug to thousands of web services. Use it when a native integration doesn’t exist, or when your workflow needs a few extra steps between the report and the final destination.

Use Ybug with

“I run a software development agency and I've tried every other feedback tool out there - Ybug is the clear winner. It will offer all the critical features that you need. Ybug offers more thorough integrations (via Zapier, API, webhooks, etc.) while its feedback widget is superior to them. Also, price-wise it absolutely beats other tools.”

Rodrig N.
Rodrig N.
Managing Partner
capterra

Why teams use
Ybug with Zapier

Zapier is the flexible option when feedback needs to land somewhere unusual, or when one report should trigger several follow-up actions.

Connect to almost anything

Use Zapier to send Ybug reports to thousands of apps without custom integration work.

Structured report data

Your Zap receives fields like reporter, URL, comment, screenshot URL, custom fields, attributes, and attachments.

Fast to adjust

Change the workflow in Zapier when a client, project, or internal process changes.

Ybug remains the source

Zapier can send the data elsewhere, while the full visual report remains available in Ybug.

Need a direct connection?

Native integrations and developer options

Frequently asked questions

What can I do with the Zapier integration?

Zapier lets you use a new Ybug report as a trigger for workflows in thousands of apps. For example, you can create a row in a spreadsheet, send a chat message, create a support ticket, or update a CRM record.

What data does Ybug send to Zapier?

Ybug sends structured report data, including the report ID, title, comment, reporter, URL, rating, priority, type, timestamps, screenshot URL, video URL, custom fields, attachments, browser attributes, and report link.

Do I need to write webhook code?

No. The Zapier integration gives you an API key for the Ybug Zapier app. Build the Zap in Zapier and map the fields into the destination app.

When should I use Zapier instead of a native integration?

Use Zapier when Ybug doesn’t have a direct integration for your tool, or when one Ybug report needs to trigger a custom multi-step workflow.

Can our users submit feedback without logging in?

Yes. Users can submit visual feedback and bug reports directly from your app in a few clicks – no signup or login required. Less friction means more useful feedback.

Automate your feedback flow

Use Zapier to connect Ybug reports to the apps and workflows your team already relies on.

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