Ybug + Freshdesk
Integrate Ybug with Freshdesk to get tickets with visual feedback and
bug reports forwarded directly to your support team.
Simple point & click feedback
Collect visual feedback, suggestions and detailed bug reports from your team or clients. Ybug captures screenshot, some important information about the browser environment, javascript errors and console output, making it easy to understand and act on.
Get feedback reports in Freshdesk
Already using Freshdesk for managing bugs and feedback reports? No problem, get new tickets created in your Freshdesk account whenever your team or client submits feedback using Ybug feedback widget or browser extension.
Sign up, integrate your Ybug account with Freshdesk and start receiving bug reports today.
Here's what our users say
Noah M.
CEO at Webwirkung
Great software for visual bug reporting!
We use it daily to help client capture feedback and send this feedback directly to our project management tool basecamp.
Luboš Š.
Senior Professional ERP Consultant
Ybug user experience after more than 3 years
I like the simplicity of the parametrization, yet the sophisticated functionality in the background. It is a perfect tool for implementation projects, with no time you will have a prepared solution fur bug tracking and ticket collections. Have been using this tool with e-mail + redmine integration and it was just really good. From user perspective it is absolutely simple, project is defined by the web url where they are standing at and they focus only on the problem reporting. All technicall info is sent automatically.
Neil R.
Founder & President at TrophyCentral
Excellence Website Widget
Ybug is intuitive and easy to use for someone who by nature is not technical. It is quite flexible - where some tools are limited to bug reporting, we use Ybug not only to report bugs, but to also solicit feedback on specific pages and products. Ybug also provides an invaluable screenshot that enables a customer to show us the exact issue. On top of this, service is excellent.
