Ybug + Freshdesk
Integrate Ybug with Freshdesk to get tickets with visual feedback and
bug reports forwarded directly to your support team.
Simple point & click feedback
Collect visual feedback, suggestions and detailed bug reports from your team or clients. Ybug captures screenshot, some important information about the browser environment, javascript errors and console output, making it easy to understand and act on.
Get feedback reports in Freshdesk
Already using Freshdesk for managing bugs and feedback reports? No problem, get new tickets created in your Freshdesk account whenever your team or client submits feedback using Ybug feedback widget or browser extension.
Sign up, integrate your Ybug account with Freshdesk and start receiving bug reports today.
Here's what our users say
Luboš Š.
Senior Professional ERP Consultant
Ybug user experience after more than 3 years
I like the simplicity of the parametrization, yet the sophisticated functionality in the background. It is a perfect tool for implementation projects, with no time you will have a prepared solution fur bug tracking and ticket collections. Have been using this tool with e-mail + redmine integration and it was just really good. From user perspective it is absolutely simple, project is defined by the web url where they are standing at and they focus only on the problem reporting. All technicall info is sent automatically.
Artur P.
Project manager
Easy to use and integrates nicely with our PM tools
There are 3 main features that I like the most: 1. Unlike other feedback software that we used before, Ybug is easier to launch for each project. It typically takes 2-3 minutes to add a project to Ybug and start sending feedback. 2. It has a nice Chrome extension, which allows to capture screenshots on any website and tag to any project that we are currently working on. 3. Ybug integrates nicely with Teamwork (our PM tool), so each feedback that is submitted on the development websites - is automatically created as a task for our development team.
Noah M.
CEO at Webwirkung
Great software for visual bug reporting!
We use it daily to help client capture feedback and send this feedback directly to our project management tool basecamp.
