Ybug + Freshdesk
Integrate Ybug with Freshdesk to get tickets with visual feedback and
bug reports forwarded directly to your support team.
Simple point & click feedback
Collect visual feedback, suggestions and detailed bug reports from your team or clients. Ybug captures screenshot, some important information about the browser environment, javascript errors and console output, making it easy to understand and act on.
Get feedback reports in Freshdesk
Already using Freshdesk for managing bugs and feedback reports? No problem, get new tickets created in your Freshdesk account whenever your team or client submits feedback using Ybug feedback widget or browser extension.
Sign up, integrate your Ybug account with Freshdesk and start receiving bug reports today.
Here's what our users say
Luboš Š.
Senior Professional ERP Consultant
Ybug user experience after more than 3 years
I like the simplicity of the parametrization, yet the sophisticated functionality in the background. It is a perfect tool for implementation projects, with no time you will have a prepared solution fur bug tracking and ticket collections. Have been using this tool with e-mail + redmine integration and it was just really good. From user perspective it is absolutely simple, project is defined by the web url where they are standing at and they focus only on the problem reporting. All technicall info is sent automatically.
Teddy V.
CTO at Wobee
Easy to setup, easy to use
One central tool to get bug reports from non tech users, with a lot of information that help the dev team to understand the problem (url, screenshot, etc)
The Chrome widget is very powerful. Internal users just have to install it, and they can immediately report bug or else.
Mateusz W.
CTO at EscolaSoft
EscolaSoft use ybug on daily basis and find it very useful.
Easy to install process, Jira and Github integration. We found a bug with taking screenshots in an iframe, which was submitted and fixed by the really responsive team.
