Ybug + Freshdesk

Integrate Ybug with Freshdesk to get tickets with visual feedback and bug reports forwarded directly to your support team.

Start free trial Start free trial

Simple point & click
feedback

Collect visual feedback, suggestions and detailed bug reports from your team or clients.

Ybug captures screenshot, some important information about the browser environment, javascript errors and console output, making it easy to understand and act on.

Get feedback reports in Freshdesk

Already using Freshdesk for managing bugs and feedback reports? No problem, get new tickets created in your Freshdesk account whenever your team or client submits feedback using Ybug feedback widget or browser extension.

Here's what our users say

Easily the best bug highlighting/reporting tool I've used

yBug is brilliant for our Support and Development teams to be able to see a screenshot of where a problem is happening, where the user is in the website/platform, what browser they're using etc. etc. and have all of this information automatically collected. Plus, the user doesn't need to be bogged down in collecting and supplying it themselves.

Easy to use, not bogged down in complicated functions, easily customisable and very good technical documentation & support team response. It integrates with our existing software very well.

Verified Reviewer

Head of Customer Success

Receive detailed bug
reports in Freshdesk

Join agencies, startups, and developers using Ybug to collect clear, actionable reports – with full context, fewer delays, and no disruption to your workflow.