Works on WooCommerce

Visual Feedback & Testing Tool for WooCommerce Stores

Use Ybug as your WooCommerce feedback tool and WooCommerce testing tool: let clients, QA testers, and store owners mark bugs directly on product pages, cart, checkout, and account pages. Every report arrives with the screenshot, URL, viewport, browser, and console logs attached — so checkout bugs and payment-flow issues get fixed faster.

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Trusted by 1,000+ teams worldwide

WooCommerce store testing that keeps
checkout bugs out of production

Drop-in feedback widget

Testers can point at the exact store bug

Your tester clicks the widget on a product page, circles the broken variation selector, writes “Size L won’t add to cart,” and submits. No admin access, no blurry phone photo, no email thread asking which product they meant. You get the annotated screenshot and the page context in one report.

One click to capture product, cart, checkout, and account pages
No Ybug account or training needed for clients and testers
Works on live stores, staging stores, and password-protected WordPress sites

Receipts on every report

WooCommerce bug tracking with the context your dev needs

“Checkout is broken” doesn’t help anyone. Ybug captures the URL, browser, OS, viewport, screen size, and JS console errors when the report is sent. Your developer can see whether the bug came from a payment gateway script, a coupon state, a theme conflict, or a mobile layout issue.

Browser, OS, viewport, and URL captured automatically
JS console errors captured automatically for plugin and gateway conflicts
Clear context for products, cart, coupons, checkout, and order confirmation

Browser, OS, viewport, URL, and JS console logs captured automatically with a Ybug WooCommerce bug report

Pushes to your tools

Turn bug reporting for WooCommerce into real tickets

Bug reporting for WooCommerce shouldn’t live in inboxes and spreadsheets. Connect each WooCommerce project to Jira, Linear, ClickUp, Trello, GitHub, Slack, or your own webhook, and Ybug sends the screenshot and metadata straight there. One store issue becomes one ticket your team can triage.

Native sync to Jira, Linear, ClickUp, Trello, GitHub, Slack, and 25+ more
One Ybug project per WooCommerce store, client, or launch
Zapier and webhooks for custom agency and ecommerce workflows

Ybug pushing a WooCommerce bug report into Jira, Linear, and Slack

Close the loop

Keep store-owner replies attached to the bug

Need to ask which coupon they used, which payment method failed, or whether they were logged in? Reply from the Ybug report and your message lands in their inbox. When they answer, the reply pins back to the same report, next to the screenshot and technical details.

Reply from inside Ybug, delivered as a normal email
Replies pin back to the same WooCommerce report
No more chasing checkout context across Gmail, Slack, and Trello

Replying to a WooCommerce tester’s bug report from inside the Ybug dashboard

On-brand widget

Looks like part of the store you’re testing

Match the feedback widget to the WooCommerce store: colors, fonts, copy, button position, dark mode, and language. Or hide the default button and trigger Ybug from your own QA link or WordPress element via the JS API. Store testing feels clean, not bolted on.

Custom colors, fonts, copy, position, and dark mode
19 languages with fully editable labels
Trigger from your own button via the JS API

Why WooCommerce developers and agencies choose Ybug

The feedback tool for WooCommerce stores that covers the details that cost sales: variations, carts, coupons, payment methods, and mobile checkout.

Installs through the Ybug WordPress plugin

WooCommerce runs on WordPress, so setup is simple: install the Ybug WordPress plugin, paste your Project ID, and start collecting feedback from your store.

Built for product, cart, checkout, and payment QA

Test variations, stock messages, cart updates, shipping rules, coupons, checkout fields, payment gateways, and order confirmation before customers find the rough edge.

Works with themes, builders, and WooCommerce extensions

Custom theme, Elementor, Divi, WooCommerce Blocks, subscriptions, memberships, upsells, payment gateways — Ybug runs on the rendered page, so your stack can stay your stack.

Mobile checkout feedback with real device context

Most store-breaking bugs show up on the phone in someone’s hand. Ybug captures mobile screenshots with browser and viewport data, so your dev sees the same checkout issue your tester saw.

Add Ybug to WooCommerce in five minutes

Use the official WordPress plugin to add Ybug to your WooCommerce store. No theme editing, no FTP, no checkout guessing.

Create a Ybug project

Start a free 10-day trial — no credit card. Create one project for your WooCommerce store, staging site, or client launch.

Install the WordPress plugin

Install the Ybug WordPress plugin, paste your Project ID, and choose who should see the feedback button.

Start testing the store

Walk through product pages, cart, coupons, checkout, payment paths, and order confirmation. Reports land in Ybug with screenshots, metadata, and console logs attached.

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Here’s what our users say

Perfect tool at a great price-point!

Provides perfect screen-shotting capabilities as well as additional features like console logging, all for a very reasonable price-point. Also integrated with the tools we already use.

Steven R.

Development Manager

Tried every other feedback widget - Ybug is the clear winner

I run a software development agency and I've tried every other feedback tool out there - Ybug is the clear winner. It will offer all the critical features that you need. If it doesn't, the Ybug team is the most responsive I've seen and you can rest assure they'll add it if you ask them. :)

Rodrig N.

Managing Partner

See more feedback

WooCommerce feedback tool — frequently asked questions

How do I install Ybug on a WooCommerce store?

Install the official Ybug WordPress plugin, paste your Ybug Project ID, and save. Because WooCommerce runs on WordPress, the same plugin can load the feedback widget across product pages, cart, checkout, account pages, and staging sites.

Can Ybug catch checkout bugs before they cost sales?

Yes. QA, merchandisers, and store managers can report issues from checkout, cart, promo, and product pages. Ybug adds the screenshot, URL, browser, viewport, and console errors.

Will Ybug conflict with my theme, Elementor, Divi, or WooCommerce extensions?

No. Ybug runs on the rendered page, so it works with custom themes, Elementor, Divi, WooCommerce Blocks, payment gateways, subscriptions, memberships, upsells, and most extension stacks without needing to understand how the page was built.

Can I limit Ybug to a staging store or logged-in testers?

Yes. The WordPress plugin lets you control who sees the feedback button, including logged-in users and specific roles. You can also load Ybug only on staging, only during QA, or only on selected WooCommerce flows if that fits your process.

Can our users submit feedback without logging in?

Yes. Users can submit visual feedback and bug reports directly from your app in a few clicks – no signup or login required. Less friction means more useful feedback.

Will the feedback widget slow down our site or app?

Not at all. We’ve built Ybug to be lightweight and load asynchronously, so it won’t interfere with your page load speeds or user experience. You get the feedback you need without the lag.

Does it work on mobile and iOS Safari?

Yes. Every report includes the URL, browser, OS, viewport, and screen size, so mobile layout bugs arrive with the context your team needs to reproduce them. Testers can report from iOS Safari, Android Chrome, and modern desktop browsers.

Ready to test your WooCommerce checkout?

Install the WordPress plugin, collect clearer store feedback, and fix product, cart, and payment bugs before customers do.