Website testing & bug tracking tool for retail brands

Test retail websites with Ybug. Find bugs in product catalogs, seasonal campaigns and promotions before shoppers do. Consumer brands with big launches need reliable retail website testing – trusted by retail teams. Try for free.

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Trusted by 1,000+ teams worldwide

Ship product launches
without avoidable site bugs

Launch QA

Give every campaign page a quick visual feedback loop

Retail sites move fast: new collections, seasonal offers, landing pages, product images, store locators, and promos. Ybug lets marketing, merchandising, QA, and regional teams mark issues directly on the page before shoppers see them.

  • Capture product, catalog, promotion, and campaign page issues visually
  • Let merchandisers and marketers report without writing a technical ticket
  • Pass collection, region, campaign, or launch stage as custom user context
Built for busy storefronts

Protect site speed while you collect better feedback

Before a drop, ecommerce and IT teams can’t risk slowing down the site. Ybug is small, async, and lazy-loaded, so it stays out of the path until someone opens it. Reports include the screenshot, URL, browser, OS, viewport, and console output automatically.

  • Lightweight async script for production retail sites
  • Console logs and browser data included for faster debugging
  • Nothing leaves the page until the reporter submits feedback
Lightweight Ybug widget for retail campaign and product launch testing
Team-ready triage

Route launch issues to the right team fast

A broken product image might belong to merchandising. A checkout console error belongs to engineering. A campaign typo belongs to marketing. Ybug keeps the visual context together while sending each report into the workflow your team already uses.

  • Integrations with Jira, ClickUp, Trello, Slack, Microsoft Teams, and more
  • Separate projects for brands, markets, campaigns, or seasonal launches
  • Replies keep follow-up tied to the original issue
Ybug routing retail website feedback to ecommerce and marketing tools
Private previews

Test campaign pages before they’re public

Launch reviews often happen on password-protected previews, staging URLs, or pages where a script is not installed yet. Use the browser extension and Native screenshots to capture the same useful feedback across private previews and live pages.

  • Browser extension for private campaign previews and staging stores
  • Native screenshots for logged-in or restricted pages
  • Same feedback workflow before and after launch
Ybug collecting retail feedback on staging, previews, and live campaigns

“We're launching a new website, so gathering feedback from users at the primer stage is very important. With Ybug we get quick, accurate bug-tracking reports delivered straight into our project management system.”

Vitaliy V.
Vitaliy V.
Business Process Automation Specialist / RPA Designer
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Why retail & consumer brands use Ybug

Retail website testing for product catalogs and pages

Catch broken product images, wrong prices, or campaign landing pages before launch. Product catalog feedback and retail ecommerce testing so your consumer brand website stays on point for every drop and season.

Consumer brand website QA with full context

Every report includes screenshots, the exact URL, and console logs so your devs can fix catalog and promotion issues fast. No more chasing "which product?" or "which campaign?"

Simplify feedback on launches and campaigns

Marketing and QA submit product catalog feedback in three clicks. No login, no training. A retail website testing tool that works for product launches and seasonal campaigns alike.

Works with your stack

Connect Ybug to Jira, Slack, ClickUp, Trello, and more so bug tracking and retail ecommerce testing stay in sync with the tools you already use.

Move fast from day one

Add the widget or use the browser extension – start testing your retail website and collecting feedback in under five minutes.

Test in every environment

Use the same feedback tool on staging and production. One workflow for product launches and live campaigns, so nothing slips through before go-live.

Match your brand

Customize the widget with your colors and, on paid plans, remove Ybug branding so feedback feels native to your consumer brand site.

Reply directly from Ybug

Respond to feedback directly from the Ybug dashboard with replies going straight to the user’s inbox.

Keep users informed automatically

Send automatic email confirmations after you receive feedback and notify users when their report is resolved.

Frequently asked questions

Can we use Ybug for retail ecommerce testing and live campaigns?

Yes. You can run Ybug in every environment – staging and production. Test product catalogs and seasonal campaigns before they go live, then keep collecting feedback on your live site.

Can Ybug help us catch launch issues before shoppers do?

Yes. Marketing, merchandising, QA, and regional teams can mark issues on product pages, promos, catalogs, and campaign pages before launch.

Can we tag feedback by campaign or region?

Yes. Pass collection, region, campaign, or launch stage as custom user context through the JS snippet.

Can we test private campaign previews?

Yes. Use the browser extension for password-protected previews, staging stores, logged-in pages, and places where the snippet isn’t installed yet.

Will the feedback widget slow down our site or app?

Not at all. We’ve built Ybug to be lightweight and load asynchronously, so it won’t interfere with your page load speeds or user experience. You get the feedback you need without the lag.

Does it integrate with our existing tools?

Yes. Ybug integrates with Jira, Slack, GitHub, ClickUp, Trello, and many more. Feedback and bugs can go straight into the tools you already use.

Can our users submit feedback without logging in?

Yes. Users can submit visual feedback and bug reports directly from your app in a few clicks – no signup or login required. Less friction means more useful feedback.
More ways to use Ybug

Same widget. Different jobs.

Ship campaigns and product launches with confidence

Test product catalogs, seasonal promotions, and campaign pages with clear, visual feedback. Ybug gives your retail team the clarity to keep your brand website running smoothly.

Test your next launch

Use it on previews or live pages. No credit card required.