BUG REPORT / JIRA AND TRELLO
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HOW TO USE
Copy only the blank block into an issue description or card. Put its title in
the issue summary / card title. Map severity and priority to your team's fields
or labels; available field names and choices depend on your configuration.
Use the completed example as a reference. All sample data is fictional.

========== BLANK TEMPLATE: COPY FROM HERE ==========
Title: [What happened + where + trigger]
Reporter / date: [Name / YYYY-MM-DD]
Project / build: [Project, environment, build]
URL: [Exact page URL]
Browser / OS / device: [Names and versions]
User role / test data: [Starting state; no credentials]

Steps to reproduce:
1. [Starting state and exact input]
2. [Action]
3. [Action that exposes the bug]

Expected result: [Observable correct behavior]
Actual result: [Observed behavior; exact error text]
Frequency / workaround: [How often; workaround if known]
Severity: [Critical / Major / Minor / Trivial]
Priority: [High / Medium / Low]
Related test / issue: [ID or link]
Evidence: [Screenshots / recording / sanitized logs]
Owner / status: [Assignee / current state]
Retest: [Build, tester, date, outcome and evidence]
========== END BLANK TEMPLATE ==========

========== COMPLETED EXAMPLE: DO NOT COPY AS A BLANK ==========
Project: Northstar Shop / checkout release 2.4
Title: Checkout loses SAVE10 discount after refresh
Reporter / date: Maya Chen / 2026-09-09
Build: staging 2.4.0-rc1
URL: https://staging.northstar.example/checkout
Browser / OS / device: Chrome 121.0.6167.85 / macOS 14.3 / MacBook Pro
User role / test data: Guest; Trail Mug $24; active code SAVE10

Steps to reproduce:
1. As a guest, add one Trail Mug ($24).
2. Open /checkout, enter SAVE10, and apply.
3. Refresh the page.

Expected result: SAVE10 and $21.60 item subtotal persist before tax/shipping.
Actual result: Code disappears; item subtotal returns to $24; no error shown.
Frequency / workaround: 3/3 attempts. Reapply the code after refreshing.
Severity: Major
Priority: High (fix before release)
Related test / issue: BUG-014 / UAT-002 / REQ-CHK-02
Evidence: BUG-014-discount-refresh.png; BUG-014-refresh.webm (fictional names)
Owner / status: Sam Patel / Closed
Retest: 2.4.0-rc2; Maya; 2026-09-10; discount persists after 3 refreshes.
Evidence: BUG-014-retest.png (fictional name)
========== END COMPLETED EXAMPLE ==========